www.reclamation.lu – launched in 2013, is an online platform aiming to create an effective and transparent communication among manufacturers, suppliers and consumers in the Grand-Duchy of Luxembourg. www.reclamation.lu aims to solve conflicts between service providers and consumers while protecting each part’s rights and profits. Reclamation.lu also aims to increase the quality of goods and services in the market. The mission of www.reclamation.lu is to collaborate with relevant organisations in order to acknowledge the consumers upon their rights to create more conscious consumers in the community.